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FAQ's

A: EverStory is dedicated to preserving and sharing personal stories. We offer documentary filmmaking, video and audio interviews, and audio documentaries to capture the essence of your loved ones’ stories in a heartfelt and professional manner.

A: Our main office is in Bountiful, Utah, where we have a professional film set for interviews and documentary filming.

A: An EverStory documentary is a biographical film that tells the life story of an individual, with a focus on key events and experiences. The documentary may include photographs, archival footage, reenactments, animations, and interviews to bring the story to life.

A: The key difference between a Documentary Film and a Life Interview lies in the depth of storytelling and production elements.

Documentary Film: This is a more comprehensive and cinematic approach to storytelling. It involves a detailed narrative structure, incorporating various elements such as interviews, historical footage, photographs, and narration. The production is akin to a professional film, with attention to cinematography, sound design, and editing. This format is ideal for those looking to create a legacy piece that not only tells a story but also captures the essence and emotions through a visually rich medium.

Life Interview: A Life Interview, on the other hand, is more focused and straightforward. It typically involves a filmed or recorded session where the individual shares their life experiences, memories, and insights. This format is less about cinematic storytelling and more about capturing the raw, unfiltered essence of a person’s narrative. While it may include some basic editing, the emphasis is on the authenticity of the conversation, offering a personal and intimate glimpse into the individual’s life.

Both formats have their unique appeal and serve different needs, whether it’s creating a lasting family heirloom or capturing a more direct and personal account of one’s life experiences.

While both our Audio Documentary and Audio Book services focus on preserving personal narratives, the format and presentation of these offerings differ significantly.

Audio Documentary: Our Audio Documentary service is akin to a film documentary, but in audio format. It involves weaving together various audio elements such as interviews, ambient sounds, music, and narration to create a rich, engaging story. This format is designed to take listeners on a journey, providing a deeply immersive experience that captures the essence and emotions of the subject’s life story. It’s a crafted narrative that paints a vivid audio portrait of the individual’s experiences and legacy.

Audio Book: Our Audio Book service, on the other hand, is more akin to our Life Interview but structured in a format familiar to audiobook enthusiasts. It involves recording the individual’s life story and segmenting it into chapters, much like a traditional book. This format allows for a clear, organized presentation of the narrative, making it easy for listeners to follow along and revisit specific moments or chapters. It’s a straightforward, chapter-by-chapter recounting of a person’s life, presented in a way that’s both accessible and engaging for audio audiences.

Both formats offer unique ways to preserve and share personal stories, with the Audio Documentary providing a cinematic audio experience and the Audio Book offering a structured, book-like approach to storytelling.

We offer a range of storytelling services including:

  • Documentary filmmaking
  • Video interviews
  • Audio documentaries
  • Audio interviews

A: Not at all! We understand that not everyone is comfortable in front of a camera. You can choose our audio documentary or audio interview options if you prefer not to be filmed.

A: EverStory documentaries are made by interviewing, gathering photos, archival footage, and other media related to the subject’s life. The film is then edited to include the interviews, photos, archival footage, and other visual elements to bring the story to life.

A: The production time varies depending on the project’s scope. We collaborate closely with our customers to ensure each project is handled with the utmost care and respect for your timelines.

While written memoirs and family history books are not part of our standard pre-priced offerings, we’re more than happy to accommodate these requests. If you’re interested in adding a memoir or family history book to your project, let us know, and we’ll provide a personalized quote tailored to your specific needs. We collaborate closely with our trusted book-making partners to ensure your vision is brought to life with the utmost care and quality.

A: Our personal touch, deep respect for stories, professional setup, and commitment to accurately and heartfully representing your stories set us apart.

A: Getting started is easy! Contact us through our website, and we’ll schedule a consultation to discuss your needs and how we can best capture your story.

A: We provide you with a guide at the beginning of your EverStory journey that gives you instruction on how to prepare before your recording session. These instructions include things like what to wear, how to gather your photos and videos, and how to build out your story. Visit our product page to download one of our free guides.

A: We have a story guide of questions built around the Hero’s Journey Story Arc. We want you to be the hero of your own story and using the Hero’s Journey as a way to frame your life makes you the hero, and creates a compelling and beautiful story that will be cherished and remembered for generations to come. Visit our product page to download one of our story guides that include our story prompts.

A: The 30-minute documentary takes 90 hours of editing to finish, while the 90-minute documentary takes 160 hours.  We strive to make high-quality films to preserve your story, so completing the film may take 2-3 months depending on the length of the film. 

A: Absolutely not. While our services are indeed cherished in end-of-life circumstances, we encourage capturing stories at any stage. It’s about celebrating life and preserving memories, not just reflecting at life’s end. Our goal is to help people of all ages share their experiences, wisdom, and legacy with future generations.

A: A great way to introduce the idea is by linking it to a significant milestone, like a birthday, anniversary, or another special occasion. You can present it as a unique and meaningful way to commemorate the event. Explain that this is a chance to celebrate their life’s journey and the impact they’ve had on those around them. Emphasizing the celebratory and commemorative aspect of the film can make the suggestion feel more like an honor and a gift, rather than implying any sense of finality.

A: It’s common for individuals to feel a bit hesitant about being on camera at first. We suggest highlighting the unique value of video in capturing not just their stories, but also their expressions, gestures, and personality — elements that bring a deeper dimension to their legacy. Our team is skilled at creating a relaxed, respectful filming environment, making the experience comfortable and enjoyable. If they’re still uncertain, we can start with a simple, no-pressure chat on camera to ease them into the process. Remember, audio is always an option if they ultimately prefer it, but many find that once they start, the video becomes a cherished and irreplaceable part of their family’s history.

A: Our team approaches every story with sensitivity and respect, especially in end-of-life situations. We ensure a comfortable, empathetic environment, and work closely with families to create a respectful, dignified experience that honors the individual’s life and legacy.

A: There’s no specific ‘right time’ – every story is valuable at any stage. Whether it’s capturing the vibrant tales of youth or the reflective wisdom of older age, each story adds to the rich tapestry of family history and personal legacy.

A: Yes, our referral system incentivizes referrals by offering 1 referral credit to each party, which can be applied toward your EverStory product. Please visit our referral page to learn more about the value of these credits and our referral program.

A: Feel free to reach out to us via email, phone, or through our website’s contact form. We’re here to answer any questions and help you start your storytelling journey.

Terms and conditions for

Monthly Payment Option

1. Overview EverStory offers a monthly payment option for products and services priced over $1,000. This option allows customers to pay for their purchases in equal monthly installments over a period of six months.

2. Eligibility This payment option is available for all products and services provided by EverStory, subject to the total cost being over $1,000.

3. Payment Schedule

  • The total cost of the product or service will be divided into six equal monthly payments.
  • Payments are due on the same date each month, starting from the date of purchase.

4. No Interest

  • No interest will be charged if payments are made on time each month.
  • The total cost paid over the six months will equal the original price of the product or service.

5. Late Payments

  • If a payment is late, a grace period of 10 days will be allowed without penalty.
  • After the grace period, a late fee of $25 or 2% of the monthly installment amount (whichever is greater) may be applied.

6. Early Repayment Customers have the option to pay off their balance early without any additional fees or penalties.

7. Default and Consequences

  • Failure to make payments may result in suspension of services or cancellation of the agreement.
  • EverStory reserves the right to take appropriate legal action to recover any outstanding amounts.

8. Modifications to Agreement EverStory may modify these terms and conditions at any time, with changes becoming effective immediately upon posting to our website.

9. Contact and Communication For any questions or concerns regarding your monthly payments, please contact our customer service team at 801-792-0706.

10. Acceptance of Terms By choosing the monthly payment option, customers agree to adhere to these terms and conditions.

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Tell Your Story Today

Download Our Guide

Name *
Email *
By downloading this form I agree to receive the EverStory newsletter and get access to stories, behind-the-scenes fun, and tips on how to record my family’s stories.